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Customer Care

Customer Serivce

Place A Service Request:

Email: support@hendrixbusiness.com

Call: 1.800.283.8695 or your local office

Charlotte Area:  704.574.4800

Greensboro Area:  336.338.1198

Raleigh Area:  919.462.3000

Service Request
Customer Serivce
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Place A Supply Request:

Email: supplies@hendrixbusiness.com

Call: 1.800.283.8695 or your local office

Charlotte Area:  704.574.4800

Greensboro Area:  336.338.1198

Raleigh Area:  919.462.3000

Supply Request
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REMOTE SUPPORT

Our service department offers Remote Support to our customers. It is a fast and secure option to resolve your technical issues over the internet without the need to wait for an on-site visit. If you are experiencing a technical issue reach out to us using the contact information below. Our service team will contact you and help determine if a remote session is applicable and guide you through the remote connection process.

Request Remote Support
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CONTRACT & BILLING SUPPORT

We understand the importance of accurate billing. So, if you have any questions about your current contract or a billing question, please get in touch with us!

Email: receivables@hendrixbusiness.com

Call: 1.800.283.8695 or your local office

Charlotte Area:  704.574.4800

Greensboro Area:  336.338.1198

Raleigh Area:  919.462.3000

Account Receivable
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Advanced Training

Did you know that we offer professional Advanced Training services? We can schedule a customized training session for key operators so you achieve the absolute best out of your new office equipment or software packages. Our Hendrix Business Systems specialists have the expertise, knowledge and practical experience and will impart their knowledge to your benefit.

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How-to Videos

Enjoy these How-To videos! These videos will help you address frequently asked questions like how to replace toner, or how to store email addresses for scanning and much more!

View Videos
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